Return Policy

At Lavender Road, we take pride in the quality and craftsmanship of our handmade artisanal home goods. We cannot accept returns due to the unique nature of our products and the high cost of shipping items back to the country they were produced in. Handcrafted items will always have a degree of variance compared to factory-made products, so please make sure to read the product descriptions carefully before ordering to avoid issues once products are received.

Under some circumstances, our team may decide to restock the product at our warehouse, in which case you would be responsible for shipping and restocking fees. If you do have concerns about the quality of the goods you received please reach out to us at info@lavenderroadlux.com within 10 days of receiving your order, and we will work to resolve the issues.